Payment XP takes privacy and data protection issues seriously. We have designed
this Privacy Policy to explain how we handle personally identifiable information
collected from merchants who register for services and submit information to Payment
XP through the Internet.
As the Payment XP services evolve, we may revise this policy, so please check back
frequently. If you have questions about Payment XP privacy practices please contact
us at privacy@paysafe.com.
You will receive an auto response from us confirming that we have received your
e-mail. If you do not receive an auto-response, please contact Payment XP Customer
Support by phone or chat.
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- Our Privacy Policy Basics
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- Information Collected and It's Use
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- Information Sharing and Disclosure
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- Information Security
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- Account Information and Preferences
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- Changes to This Privacy Policy
Scope Privacy Policy Basics
This Privacy Policy covers Payment XP’s treatment of personally identifiable information
collected from merchants (hereafter “merchant” or “you”) who use the PaymentXP payment
gateway services, as well as consumer information that we acquire in the course
of our business. This Policy also covers the treatment of personally identifiable
information that PaymentXP’s business partners may share with it.
This Policy does not apply to the practices of companies that Payment XP does not
own or control, or to people that Payment XP does not employ or manage.
Information Collected
and It's Use
Payment XP collects personally identifiable information when you register for an
Payment XP account, and when you use certain Payment XP products and services. Payment
XP may also receive personally identifiable information from its resellers and other
business partners.
When you register with Payment XP, we ask for your contact information (such as
your name, street address and email address), as well as certain information pertaining
to your business, along with billing information such as a bank account and/or credit
card number.
In the course of processing a payment transaction, we typically receive from the
merchant or a financial institution information related to the transaction. This
normally includes information about the payment that a consumer has furnished the
merchant or financial institution in placing the order. We do not acquire any information
directly from consumers through the www.paymentxp.com
Web site.
The personally identifiable information we acquire in processing payment transactions
varies according to the nature of the transaction and the way in which merchants
or financial institutions are using our payment services. It may include, for example,
the amount of the transaction, the consumer’s name, credit card number and expiration
date, checking account number, billing address, and shipping address.
Payment XP uses the information collected to fulfill your requests for certain products
and services, to process payment transactions, to facilitate billing, and otherwise
deliver the payment gateway services. We may also send merchants service announcements,
newsletters, and periodic notices about specials, new products and services and
products and services offered by Payment XP business partners. Personally identifiable
consumer information is used to process payment transactions and for no other purpose.
Payment XP does not offer services or sell products to children. Payment XP does
not request or knowingly collect personally identifiable contact information from
anyone under the age of 13.
Information Sharing and Disclosure
Protecting personally identifiable information about merchants and consumers is
an important part of our business. We share and disclose such information only as
described below.
Payment XP sends personally identifiable information about you to other companies
or people: 1) when we have your consent to share the information; 2) when we need
to share your information with third parties, such as banks and credit card processors,
to provide the product or service you have requested; 3) in connection with products
and services offered by Payment XP business partners and/or companies who work on
behalf of Payment XP to provide a product or service to you; 4) to comply with federal,
state and local laws, including credit reporting laws and card association rules;
5) it is necessary to enforce or apply the terms and conditions of our Merchant
Agreement and other applicable agreements; or 6) it is necessary to protect the
rights, property, or safety of Payment XP, our users, or others, which may include
the exchange of information with other organizations for Fraud XP and/or
risk reduction.
In the event that Payment XP is acquired, merchant account information may be one
of the transferred assets.
Information Security
Information security is critical to our business. We work to protect the security
of your information during transmission by using Secure Sockets Layer (SSL) software,
which encrypts information you input. We store information gathered on secure computers
located in a locked data center. The number of employees involved in the management
of the data center that have physical access to these computers is limited. We use
firewalls and other security technology to prevent our computers from being accessed
by unauthorized persons.
We also require that any personally identifiable consumer information sent to us
by you be encrypted using SSL encryption.
It is important for you to protect against unauthorized access to your Login ID/password
and to your computer. Be sure to sign off when finished using a computer, whether
or not it is shared, and otherwise protect and periodically change the password
used to access the Payment XP services.
Account Information and
Preferences
Payment XP gives you the ability to edit your Payment XP Account Information and
preferences at any time, including whether you want Payment XP to contact you about
specials and new products, by using the Settings option in your Merchant Menu (see
the Payment XP Merchant Menu User Guide for more details), or by emailing us at
privacy@paysafe.com
Changes to this This Privacy
Policy
Payment XP reserves the right to modify or amend this Privacy Policy at any time
and for any reason. If there are material changes to this statement or in how PaymentXP
will use personally identifiable information, Payment XP will post notice on the
Payment XP homepage at www.paymentxp.com
prior to implementing the change. The amended Terms shall automatically become effective
immediately after they are posted. Your continued use of the site or Payment XP
services after the posting of the amended Terms on the Site constitutes your affirmative:
(a) acknowledgement of the terms and its modifications; and (b) agreement to abide
and be bound by the terms, as amended. If you have additional questions about this
Policy, please contact us at privacy@paysafe.com.