Paysafe takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from merchants who register for services and submit information to Paysafe through the Internet.
As the Paysafe services evolve, we may revise this policy, so please check back frequently. If you have questions about Paysafe privacy practices please contact us at privacy@paysafe.com.com.
You will receive an auto response from us confirming that we have received your e-mail. If you do not receive an auto-response, please contact Paysafe Customer Support by phone or chat.
This Privacy Policy covers Paysafe’s treatment of personally identifiable
information collected from merchants (hereafter “merchant” or “you”) who use the
Paysafe payment gateway services, as well as consumer information
that we acquire in the course of our business. This Policy also covers the treatment
of personally identifiable information that Paysafe’s business
partners may share with it.
This Policy does not apply to the practices of companies that Paysafe
does not own or control, or to people that Paysafe does not employ
or manage.
Information Collected and It's Use
Paysafe collects personally identifiable information when you
register for an Paysafe account, and when you use certain Paysafe
products and services. Paysafe may also receive
personally identifiable information from its resellers and other business partners.
When you register with Paysafe, we ask for your contact information
(such as your name, street address and email address), as well as certain information
pertaining to your business, along with billing information such as a bank account
and/or credit card number.
In the course of processing a payment transaction, we typically receive from the
merchant or a financial institution information related to the transaction. This
normally includes information about the payment that a consumer has furnished the
merchant or financial institution in placing the order. We do not acquire any information
directly from consumers through the www.paysafe.com
Web site.
The personally identifiable information we acquire in processing payment transactions
varies according to the nature of the transaction and the way in which merchants
or financial institutions are using our payment services. It may include, for example,
the amount of the transaction, the consumer’s name, credit card number and expiration
date, checking account number, billing address, and shipping address.
Paysafe uses the information collected to fulfill your requests
for certain products and services, to process payment transactions, to facilitate
billing, and otherwise deliver the payment gateway services. We may also send merchants
service announcements, newsletters, and periodic notices about specials, new products
and services and products and services offered by Paysafe business
partners. Personally identifiable consumer information is used to process payment
transactions and for no other purpose.
Paysafe does not offer services or sell products to children.
Paysafe does not request or knowingly collect personally identifiable
contact information from anyone under the age of 13.
Information Sharing and Disclosure
Protecting personally identifiable information about merchants and consumers is
an important part of our business. We share and disclose such information only as
described below.
Paysafe sends personally identifiable information about you to
other companies or people: 1) when we have your consent to share the information;
2) when we need to share your information with third parties, such as banks and
credit card processors, to provide the product or service you have requested; 3)
in connection with products and services offered by Paysafe business
partners and/or companies who work on behalf of Paysafe to provide
a product or service to you; 4) to comply with federal, state and local laws, including
credit reporting laws and card association rules; 5) it is necessary to enforce
or apply the terms and conditions of our Merchant Agreement and other applicable
agreements; or 6) it is necessary to protect the rights, property, or safety of
Paysafe, our users, or others, which may include the exchange
of information with other organizations for fraud protection and/or risk reduction.
In the event that Paysafe is acquired, merchant account information
may be one of the transferred assets.
Information security is critical to our business. We work to protect the security
of your information during transmission by using Secure Sockets Layer (SSL) software,
which encrypts information you input. We store information gathered on secure computers
located in a locked data center. The number of employees involved in the management
of the data center that have physical access to these computers is limited. We use
firewalls and other security technology to prevent our computers from being accessed
by unauthorized persons.
We also require that any personally identifiable consumer information sent to us
by you be encrypted using SSL encryption.
It is important for you to protect against unauthorized access to your Login ID/password
and to your computer. Be sure to sign off when finished using a computer, whether
or not it is shared, and otherwise protect and periodically change the password
used to access the Paysafe services.
Account Information and Preferences
Paysafe gives you the ability to edit your Paysafe Account Information and preferences at any time, including whether you want Paysafe to contact you about specials and new products, by using the Settings option in your Merchant Menu (see the Paysafe Merchant Menu User Guide for more details), or by emailing us at privacy@paysafe.com
Changes to This Privacy Policy
Paysafe reserves the right to modify or amend this Privacy Policy
at any time and for any reason. If there are material changes to this statement
or in how Paysafe will use personally identifiable information,
Paysafe will post notice on the Paysafe homepage
at www.paysafe.com prior to implementing
the change. The amended Terms shall automatically become effective immediately after
they are posted. Your continued use of the site or Paysafe services
after the posting of the amended Terms on the Site constitutes your affirmative:
(a) acknowledgement of the terms and its modifications; and (b) agreement to abide
and be bound by the terms, as amended. If you have additional questions about this
Policy, please contact us at privacy@paysafe.com.